My app isn't working, what should I do?

If you're experiencing a technical issue with the app, don't worry - we've got you covered. Before contacting our Support Team, we recommend trying these troubleshooting steps to help you get back to swapping secondhand toys and kids' items:


  1. Sign out of the Sassybae app, if possible.
  2. Delete the Sassybae app from your device (but not your account/profile).
  3. After completing the above steps, redownload the Sassybae app and sign back in.

If the issue persists, don't hesitate to contact our Support Team for further help. We're always here to ensure a smooth and seamless experience for our Sassybae users.

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